Phones / Voicemail

Voicemail fails to setup.
For people accessing voicemail for the first time, the default passcode is your current extension.  It will require that you select a new passcode.  If you ...
Thu, 30 Jul, 2020 at 1:45 PM
No Dialtone? Phone not connecting? Try this step to resolve
If you find that your desk phone appears to have power, but isn't dialing out, or has no dialtone;  Unplug the phone from the wall plug.  Wait three min...
Thu, 30 Jul, 2020 at 1:45 PM
Caller ID shows only IP address.
If you receive calls that only shows the IP address of the caller(example 172.168.0.21), it's because the caller has their caller ID blocked, and the iP...
Thu, 30 Jul, 2020 at 1:45 PM
myphone Control Panel (UCP) Guide for phone settings.
User Control Panel (UCP) Guide for Phone Settings                     There are certain settings and functions for your phone that must be set using the Us...
Thu, 30 Jul, 2020 at 1:45 PM
Phone dials before I am ready
If you delay dialing to review the number you are calling or enter a wrong number by mistake, you may notice the phone either showing an error or trying to ...
Thu, 30 Jul, 2020 at 1:45 PM
How to Use the Directory on the Grandstream Phone
How to Use the Directory on the Grandstream Phone It is possible to search for any Centennial employee with a phone extension directly on the Grandstream ph...
Thu, 30 Jul, 2020 at 1:45 PM
Phone not working?
Does your desk phone is no longer letting you dial out, or receive calls, or has a "Disconnected" indicator?  If the screen is on, but the phone i...
Thu, 30 Jul, 2020 at 1:45 PM
How to Send Your Voicemail to Email
By default, your voicemail is only accessible from your district phone.  It is now possible to access your voicemail via your email inbox.  To activate the ...
Thu, 30 Jul, 2020 at 1:46 PM