Phones / Voicemail

Voicemail fails to setup.
For people accessing voicemail for the first time, the default passcode is your current extension.  It will require that you select a new passcode.  If you ...
Thu, 30 Jul, 2020 1:45 PM
No Dialtone? Phone not connecting? Try this step to resolve
If you find that your desk phone appears to have power, but isn't dialing out, or has no dialtone;  Unplug the phone from the wall plug.  Wait three min...
Thu, 30 Jul, 2020 1:45 PM
Caller ID shows only IP address.
If you receive calls that only shows the IP address of the caller(example 172.168.0.21), it's because the caller has their caller ID blocked, and the iP...
Thu, 30 Jul, 2020 1:45 PM
myphone Control Panel (UCP) Guide for phone settings.
User Control Panel (UCP) Guide for Phone Settings                     There are certain settings and functions for your phone that must be set using the Us...
Fri, 22 Mar, 2024 9:47 AM
Phone dials before I am ready
If you delay dialing to review the number you are calling or enter a wrong number by mistake, you may notice the phone either showing an error or trying to ...
Thu, 30 Jul, 2020 1:45 PM
Phone not working?
If your desk phone is no longer letting you dial out, or receive calls, or has a "Disconnected" indicator follow these steps.  If the screen is on...
Fri, 5 Jan, 2024 9:26 AM
How to Send Your Voicemail to Email
By default, your voicemail is only accessible from your district phone.  It is now possible to access your voicemail via your email inbox.  To activate the ...
Fri, 22 Mar, 2024 9:15 AM
Changing your voicemail
You can change the voicemail on your phone by dialing *97 or by pressing the voicemail button on your phone. Enter your voicemail passcode and at the option...
Fri, 18 Mar, 2022 1:28 PM